As stated in Wikipedia,Sometimes the term “chatbot” is used to refer to virtual assistants generally or specifically those accessed by online chat (or in some cases online chat programs that are for entertainment and not useful purposes).In simple words mortgage broker is person or company that mortgages between borrower and lender. They act as a financial adviser who helps in finding a home loan. However, their duties are not as simple as it sounds. They have to get involved in numbers of tedious work. Mortgage broker seeks for virtual assistance typically for functions like telecommunications, legal advice, accounting and IT.

The main goal of a mortgage broker is to find an ideal mortgage rate for their client. Besides, that here are few primary duties they have to perform:

• Networking with various lenders to find the best deal for a home buyer.
• Keeping track of paperwork such as bank statements, pay stubs, credit history.
• They need to file and fill out lender related forms such as lender application or agreements.
• Develop relationships with various real estate companies and other local sources, in order to find and meet the needs of potential clients.
• Act as representatives of their client’s interests

By virtual assistance you will save costs, improve productivity, allow businesses to scale up. But you need to consider these 3 things:

Does it help in direct revenue?

If getting it does not resulting in direct revenue, you should reconsider outsourcing.

• Cost of getting virtual assistant: Hiring an in-house staff is expensive. Their salary will include office space and equipment, cost of recruitment, training, supervision and employment separation, as well as annual leave and sickness coverage. Getting virtual assistance will reduce the costs of employing in-house staff but it will take a lot of your time. You have to be prepared to devote time to your virtual assistant for training and guidance.
• Does your virtual assistant specialize for the required task: Hire virtual assistant from those who are expert in the specific task. It’s always good to hire someone better than you to help you think beyond.

     SIX REASONS HOW YOUR VIRTUAL ASSISTANCE CAN HELP A MORTGAGE BROKER

• Perform online marketing for the agency through Facebook as or social media posting for Lead generation
• Document management can be hectic and time-consuming, virtual assistance for specifically loan document management can help keep track of all these important documents.
• Loan processing and loan tracking
• Follow Up through call or email with clients. If provided with the training they can use the loan processing software such as Altos, Gopaperless, Loanstacker etc.
• Research and data entry
• Set up an auto responder to respond to those leads.
• Design eye-catching ads and layout for your website

A mortgage broker can take assistance for the task that doesn’t require physical presence. Looking for virtual assistance for simple, low level repetitive and standardized task can help him do other important tasks for the growth of his company. Through virtual assistant service, you can save time and money by delegating the repetitive task to your virtual assistant and you can concentrate on the important task of growing your business and increasing your sales.