Buying a home in Australia is a big financial decision, people look for consulting an expert who can help them with the complicated procedure. Mortgage Brokers fill the gap in the market providing comprehensive, convenient and unbiased advice to clients. For a Mortgage Broker, loan processing, property valuation, data entry, lender follow-ups are tedious, time- consuming task. This prevents mortgage brokers to do the things they are passionate about: speaking to prospective clients, networking and providing home loan solutions. Virtual Assistant for Australia  mortgage brokers targets to free you up from these tedious loan processing. As stated in Wikipedia, A virtual assistant is a software agent that can perform tasks or services for an individual.

Generally, the popularity of Virtual Assistant for Australia is for three main reasons:

– You can get a professional virtual assistant to handle the administrative functions оf уоur business. This gives you more time to focus on making strategic decisions for your business.
– You only pay for a trained, dedicated virtual assistant for Australia.
– You can increase sales by dedicating more time to networking with your clients.

BENEFITS OF VIRTUAL ASSISTANT FOR AUSTRALIA

It is beneficial for broker in Australia to get a virtual assistant that operates from countries such as Nepal trained in Australian loan processing. Consulting with dedicated BPO companies that provide a virtual assistant for Australia can provide you with the following benefits:

Dedicated staff:

These services aim to provide a team of professional, highly skilled and well-trained individuals. The ones who understand the needs of their broker and lender as well. OutSolu Nepal, recruits diversified professional team with Masters or Bachelors Degree. This dedicated team helps in assisting with both home loan application processing and post-settlement services.

Dedicated time:

Another advantage for a mortgage broker in Australia is the time zone difference. Institutes in another part of the globe dedicated to providing Virtual Assistant for Australia can work on off hours as well. Due to the time difference, you can enjoy the facility to function 24/7. In Outsolu Nepal, our dedicated team checks in at 7 am till 3 pm NPT which is 11:15 am – 7:15 pm AEST.

Comparatively Low cost:

There is always the advantage of cost while hiring a virtual assistant than getting a full-time staff. With a Virtual assistant, you don’t have to budget for office operation cost or bonus. The cost for Virtual Assistant for Australia that operates from a different nation depends on the country you are outsourcing. In OutSolu Nepal, due to the higher conversion rate for the Australian dollar, your expense will cut down to more than one fifth when hiring your virtual assistant. Plus you can choose either two dedicated staff or a package according to your need.

In OutSolu Nepal, we aim to provide a virtual assistant for Australia in loan processing. You can improve your customer service, make sure your clients get post-settlement support and clarification on loan. Furthermore ensure customer satisfaction at all stages of a deal.

Some of the tasks that a virtual loan administrator at Outsolu Nepal can perform for you:

Loan Submission to the settlement:

These include actions such as applying for loan application online and manually, completing pricing with the bank, loan submission, follow up with banks or SLA, update the client via email or phone for all stages of the loan and looked after the file until the loan needs settlement. In the end, the works are resolved with settlement email to clients or calling the client to congratulate. We also have a dedicated Australian Number for these transactions for our Virtual Assistant.

Post Settlement:

For the post-settlement we offer services such as next day loan details, settlement disbursement, loan change request, Repricing for existing loan, handling increase loan, making sure Progress payment is completed on time

Other Tasks included escalation with Lender, Business Development Manager, and Solicitors, accreditation setup, Lender Portal Login Setup, request settlement extension with vendors if required and loan scenarios with Bank or BDM. The task is not limited to these, they can solve various issues and can be trained as per your requirements

We provide a virtual assistant service for Australia trained in various types of loan such as the purchase, refinance, construction, land & construction, off the plan purchase, increase loan, guarantor loan, bridging loan, SMSF and commercial loan. So if you are a broker in Australia looking for skilled virtual assistant, call +61 280034673 to connect with us.